FarMart OS
The internal system that runs FarMart's agri commodity business. I've designed it since 2022, from a few order screens to trade, finance and ops across the company.
- Role
- Product Designer
- Timeline
- 2022 – Present
- Platform
- Web
Tools
- Figma
What it is
FarMart OS is the operating system behind FarMart's agri commodity business. Every FarMart order is processed here, and procurement, sales, finance, HR and ops teams work in it every day. Only a minority comes through the FarMart app. Most of it still starts offline, when a field agent visits a supplier, finds the supply, and creates the order on FarMart Pro.
Field
FarMart Pro
Procurement and sales associates create orders on site. They are the makers.
Office
FarMart OS
Business teams check, approve and run each trade. They are the checkers.
Supplier
FarMart app
Suppliers see prices, trade and complete self KYC.
From a few screens to the whole business
2022
The basics
Purchase orders, sales orders and simple procurement flows, enough to run trades in one place instead of sheets and chats.
2023 onward
A design team
Designers I hired shipped modules and flows under my direction and review.
Today
The whole trade
Orders, supply, dispatch, payments, notes, reconciliation and access, all in one platform.
How a trade moves through it
- Supply and POs
- Dispatch
- Payments and notes
A buyer's sales order sets the price, which goes out on the FarMart app and to internal WhatsApp groups. Once supply is found, the team raises a purchase order to the supplier and splits it into dispatch orders. Suppliers and transporters get paid, debit and credit notes record the changes, and buyer payments are reconciled at the end.
- Sales orders
- Prices on the app
- Purchase orders
- Dispatch orders
- Supplier KYC
- Supplier and transporter payments
- Debit and credit notes
- Buyer payment reconciliation
- Access rights
- Buyer credit checks
Two modules have their own write-ups: Supplier KYC and Supplier Payout.
How I've worked on it
I designed FarMart OS from its first screens in 2022. From 2023 I hired designers who worked on OS and other FarMart products: Jai, Mishthi, Simran and Krati. I set the direction and the quality bar, they shipped real modules, and we reviewed everything before it went to engineering. I still design the central operating flows myself.